We careFor many people travelling to a new country there is concern about health and safety. Unfamiliar and exotic destinations like Morocco might seem stressful and we fully understand the need to make all travelers feel reassured that they are in safe hands.
Safety FirstKeeping those who travel with us safe and secure is our priority.
TransportationOn the ground we provide the highest standards of safety. We provide a fleet of meticulously handpicked, safety-checked, air-conditioned vehicles ranging from chauffeur-driven luxury sedans to top of the range coaches. Our drivers are highly trained, completely insured, and experienced with all aspects of driving in Morocco, whether it’s managing the rush hour in Casablanca or off the beaten path in the Sahara desert dunes.
HealthANDO Travel provides expert guidance on everything from how to avoid stomach upsets, to what’s the best form of avoiding sunburn in the Sahara desert, as well as fast access to medical attention should the need arise. Everywhere we travel we make sure there is local medical care.
InsuranceWe are completely covered so our clients have peace of mind. ANDO Travel has a ‘Contingency-Insurance’ of National Insurance Company for MAD 10 million (approximately $ 0.2 million).
Great Morocco guidesANDO Travel strongly believes that the quality of guides and escorts can make the difference between a good holiday and a great one. Anyone can memorize a few historical facts, but it takes personality and enthusiasm to bring them to life. Taking that extra bit of care to create a truly memorable experience rather than just doing it ‘by the book’ is the hallmark of an ANDO Travel guide. That’s why we consistently update and expand our list of preferred guides in all our destinations. Our team is actively involved in this exercise of compilation to ensure we have the best list of guides & escorts for our assignments. All guides & escorts on the panel are government approved, licensed guides and escorts, with a minimum of 5 years of work experience. Many have been with us for much longer and we often have repeat guests asking to have the same guide, which is especially rewarding. Before each booking, guides and escorts are personally briefed by or our travel experts on the guest profile and any specific requirement or need. Language fluency is especially important so we have English, French, Spanish, German, Italian, Dutch, Portuguese, and Russian speaking guides. Besides providing in-depth information on the destination, ANDO Travel guides and escorts are required to have the highest standards of professional conduct. All guides and escorts are regularly reviewed and given detailed feedback gathered from our customer service questionnaires. This helps insure quality control throughout our network, as well as empowering our guides to achieve their best. Our feedback forms are kept on file as part of our belief in transparency.
Giving BackANDO Travel supports a variety of charitable endeavors in the destinations we promote.